Updated: June 25, 2022
1. General
Therapist Tracker (defined herein as the “Application”) provides the ability for therapists to track the client and supervision hours earned towards state licensing requirements.
Therapist Tracker (“Therapist Tracker”, “we”, “us”) recognizes and understands the importance of the privacy of its users (“users”, “You”) and wants to respect their desire to store and access personal information in a private and secure manner. This Privacy Policy applies to our Application and our Website (collectively the “Products”) and describes how Therapist Tracker manages, stores, and utilizes your Personal Data through its Products.
In order to use our Products, we require you to consent to the collection and processing of your Personal Data before you start using the Products. If you do not agree with the terms of this Privacy Policy, you may not use in any manner the Products.
Therapist Tracker is committed to protecting the privacy of all of its users’ Personal Data and providing a secure, user-controlled environment for the use of the Products in accordance with privacy laws. At the same time, you also share responsibility for maintaining privacy and security for example, by not allowing any third party to use your personal account on the Therapist Tracker Mobile Application and Therapist Tracker website. Therapist Tracker asks all users to be responsible for safeguarding any authentication information and to immediately notify Therapist Tracker of any unauthorized use of your personal Account.
Please read this Privacy Policy carefully so you fully understand how we obtain and process your Personal Data. By accepting this Privacy Policy, you acknowledge and agree that you were adequately informed of the functioning and objectives of the Application.
2. Definitions
- “Account” means your account registered through the registration process on the Therapist Tracker Mobile Application.
- “Application” means the Therapist Tracker mobile application.
- “Therapist Tracker Mobile Application” means the mobile application (i) which the user has to download to their mobile device and (ii) is intended to record the dates and number of hours you input to track your therapy and supervision progress. No client data is requested or stored.
- “Products” means the Application, Website and Documentation.
- “Third Parties” means any natural or legal person or entity other than Therapist Tracker.
- “Website” means the website available at www.therapisttracker.app.
3. Information we collect
We may collect several types of personal information from the users of our Products and store it on your mobile device and/or our server such as:
- The email address provided by you when you establish your account.
- The contact information you input for your supervisors (e.g. name, address, e-mail address, and telephone number).
- Information about your device, such as its model, unique device identifier and operating system version.
- Anonymized behavior information such as information related to how you use the Products (e.g. browser type, domains, page views) collected through cookies and other automated technology (cfr. Section 6 “Cookies”).
Hereinafter collectively “Personal Data”.
4. How do we use your Personal Data
Therapist Tracker stores your Personal Data on servers from the Google Firebase service and anonymized Products usage data on the Google Analytics service. We do not share your Personal Data with any third parties.
The storage of Personal Data provided by you is to ensure the proper functioning and operation of your user account and the proper functioning of the Products. These purposes may include (collectively the “Purpose”):
- Creating and managing your Account to use the Application;
- Providing information and allowing the Users access to the Products;
- Diagnosing technical problems and managing technical support and processing inquiries concerning the Products;
- Contacting the Users by phone, email, text message or push notifications (if they are enabled) to
- verify your account (ii) for information and operational purposes such as account management, instructions, alerts, reminders, customer service, system maintenance and others
- Performing data analyses (including anonymization and aggregation of Personal Data) to understand how users collectively are using the Products;
- The operation, evaluation and improvement of the Products (including the development of additional products and/or services, enhancing and improving the current Products, analysis of our Products, quality control activities and performing internal business functions such as accounting and auditing);
- Protecting against, identify and prevent fraud and other unlawful activity, claims and other liabilities;
- Complying with and enforcing any applicable legal obligations with respect to this Privacy Policy.
Furthermore, you agree that Therapist Tracker is free to access, retain, and disclose Personal Data in the following events:
- In order to be in compliance with any applicable legislation or regulations;
- If a law enforcement authority or other government official requests so;
- To enforce the Therapist Tracker Privacy Policy
- The investigation of any suspected or actual fraudulent or illegal activity and
- To protect your or our safety and/or rights.
By using the Application, you acknowledge and explicitly agree that we may disclose certain information to vendors and service providers who help us provide the Products. Examples of these vendors and service providers include entities that process credit or debit card payments, provide analytics and web hosting services, and that provide data storage services.
By using the Application, you understand and agree that the technical processing and transmission of the Products, including your Personal Data, may involve (i) transmissions over various networks; and (ii) modifications to conform and adapt to technical requirements of connecting networks, or devices.
5. Security
Therapist Tracker shall take appropriate administrative, technical, and organizational measures against unauthorized or unlawful processing of any Personal Data or its accidental loss, destruction or damage, access, disclosure or use. Upon written request, Therapist Tracker can provide you with a list of people that may have access to your Personal Data.
In the event of and following discovery or notification of a breach of the security of the Personal Data, or access by an unauthorized person, Therapist Tracker is required by law to notify the user if the breach is likely to affect your privacy.
6. Cookies
When using the Products, we may collect certain information by automated means, such as cookies (small text files stored in your browser) and similar technologies, including mobile application identifiers, to improve experience of the Products, increase security, measure use and effectiveness of the Products, identify and resolve issues, and marketing purposes.
The information we collect in this manner includes browser characteristics, device characteristics, operating system version, information on actions taken on our Products (such as usage, activity logs and click-throughs), and dates and times of visits.
You can control cookies through your browser settings and other tools. Your device may offer you control over the use of cookies or other technologies when you use the Products. For example, you may be able to set your device or browser to disable, clear, reset or block the use of cookies or similar technologies. Please note, however, that without cookies the Products may not work properly or you may not be able to use all of their features.
Third parties, such as Google analytics, may also use cookies to collect information about your activities on our Products to understand and continue improving the performance of our Products. Please check the relevant third-party website for more information about their use of cookies. Where this site allows such cookies to be set or you access other websites from the Products using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.
By continuing to use our Products, you consent to the placement of cookies and other automated means in your browser and device in accordance with this Privacy Policy.
7. Disclosure to Third Parties
In the event of full or partial merger with, or acquisition of all or part of Therapist Tracker, we may transfer your Personal Data to a Third Party. In such event, Therapist Tracker shall impose this Third Party to use any Personal Data strictly consistent with this Privacy Policy.
Other than as set out in this Privacy Policy, we shall not sell or otherwise disclose your Personal Data to Third Parties without obtaining your prior explicit consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
We may also share Personal Data with Third Party service providers who help fix and improve our Products. We do not authorize these Third-Party service providers to use or disclose your Personal Data except as strictly necessary to perform any services under our supervision or to comply with applicable legislation. We seek to provide any such Third-Party service provider with only the Personal Data they need to perform their specific function.
In any event, such Third-Party service providers shall be obliged to treat your Personal Data in accordance with this Privacy Policy. However, Therapist Tracker cannot be held liable for any damages, whether direct or indirect, that may result from the misuse of your Personal Data by such Third-Party service providers.
8. Your rights
Right of access
If you are concerned or have any questions about your Personal Data, you have the right to request access to the Personal Data which we hold or process about you. We will then provide you with information about the data that are being processed and on the source of those data.
Right of rectification and right of erasure
You have the right to request us free of charge to correct, erase, or block any inaccuracies in your Personal Data if such Personal Data would be incomplete, inaccurate, or processed unlawfully.
Right to object to data processing
You may withdraw at any time your consent to the processing of your Personal Data by Therapist Tracker by permanently removing the Application,
To exercise your above-mentioned rights or any other questions concerning this Privacy Policy, please contact us by e-mail or in writing on the address below. You should be prepared to provide proof of your identity if we need it to verify the authenticity of the request for your Personal Data. Therapist Tracker will undertake the necessary action without undue delay and provide information on action taken (or the absence of any such action) within 30 days.
You may also lodge a complaint with a supervisory authority in case of breach of the applicable privacy laws by Therapist Tracker.
9. Data retention and deletion
We may retain information regarding you and your use of the Products, including Personal Data, for as long as reasonably needed to provide you with the Products and the uses described in this Privacy Policy.
Please note that we retain your Personal Data – even if you temporarily stop using the Application – until you permanently delete the Application on your mobile device.
10. Third Party websites or applications
You acknowledge and agree that certain content or services provided by Third Parties may be made available to you through the Products. You agree that such linked content or services may have their own privacy policies for which Therapist Tracker cannot be held responsible. Therapist Tracker does not in any way review or endorse the privacy practices of such Third Parties.
11. Updates or changes to our Privacy Policy
Occasionally, we may change or update this Privacy Policy to allow us to use your Personal Data for other purposes. If Therapist Tracker would use your Personal Data in a manner materially different from that stated at the time of the collection, we will provide you with a notice on our Website and in our Therapist Tracker Mobile Application indicating that the Privacy Policy has been changed or updated, and request you to agree with the updated or changed Privacy Policy.
Controller
Therapist Tracker